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The Columbia Business School Case Study

Industry:

Higher Education

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Deployment Strategy:

Public Cloud

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Why CrashPlan:

Secure, complete, easy to administer endpoint backup for all client devices

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What They Love:

Backup that meets IT’s needs for insight and system management, while also meeting users’ requirements for easy, reliable data storage, retrieval, syncing and sharing

Summary:

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Columbia Business School has several groups of desktop and device users, all with different data needs. Among the school’s full-time faculty members, huge data sets are very common; some research projects require nearly two terabytes of backup and storage. Users were managing their own backups on desktops and other devices utilizing personal accounts, with IT setting up local hard drive backup, and then giving users SugarSync or Dropbox to synchronize files across multiple devices. Eric Hall, Columbia Business School’s associate director of project management, describes the School’s backup situation as “functional, but far from a true endpoint backup solution.”

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Critical Needs:

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  • Fully automated, systemic endpoint backup
  • User-friendly, self-restore capabilities
  • Cross-platform, multi-device sync and share
  • Secure, with data fully encrypted, both in motion and at rest

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Benefits:

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  • Ease of use enables IT staff to resolve backup tickets in a matter of minutes
  • IT staff quickly and easily modifies user accounts from admin console
  • Storage-related expenses have been significantly reduced