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Washington University in St. Louis Case Study

Industry:

Higher Education

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Deployment Strategy:

Hybrid Cloud

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Why CrashPlan:

Easy to administer, supports HIPAA and other data governance protocols

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What They Love:

Central admin console, easy-to-manage data protection for users, reduced IT time and costs

Summary:

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The Department of Genetics’ facilities at Washington University in St. Louis are sprinkled throughout multiple campuses, and its employees—comprised primarily of principal investigators, researchers, lab technicians and administrators—are a mix of Mac, Windows and Linux users. These users typically handle highly confidential data that is subject to strict data governance provisions, such as HIPAA. The data must be encrypted at all times, and every user access event is automatically logged for compliance and accountability purposes. The decentralized nature of the department, and its high number of mobile employees, posed extensive data protection challenges for IT administrators.

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Critical Needs:

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  • Cross-platform capabilities
  • Centrally managed console
  • Fast, complete data restores
  • Automatic, hands-off backup for users
  • Support for HIPAA, other data governance protocols

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Benefits:

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  • Reduced IT time and expense for backup and restore activities
  • Saved an estimated $50,000 in ongoing management or tech refreshes for university users
  • Automatic, complete backup for users on Mac, Windows and Linux devices
  • Increased privacy and security of endpoint data and met data compliance standards such as HIPAA